Fill your life with our fragrant, soothing lavender aromatherapy products.
Copyright Lavender Fanatic 2012

www.lavenderfanatic.com
Lavender Fanatic
Looking for a
lavender gift?
-Orders are normally processed and given to UPS within 2 business days of receiving your order (except
Saturday, Sunday, Mondays and major holidays
because we are closed).

UPS does Not pick up our packages until around 6PM,  so your order is Not "in transit" until the following
morning after it is picked up. Please remember this if you are in a hurry and are choosing an expedited shipping
method such as 2nd Day Air of 3 Day Select.

UPS does Not pick up on weekends or major holidays.

We fill and pack every order fresh, for optimum fragrance. We do Not pre-pack and store products on a shelf in a
warehouse like most companies do.  Lavender should just Not be done like that. Quantities are limited to stock on
hand. If you have a larger than normal order, we will do our very best to fill it. However there may be a delay if
we are out of stock.
We will contact you immediately if that is the case.

Do you offer Express shipping?

We offer UPS 3 Day Select or 2nd Day Air every day Monday through Friday. But we still need 1-2  days to fill
and process your order before shipping.)
We are unable to ship Overnight Air at this time because there isn't that
option available to us in our location at this time. Our UPS drivers don't get out to us until the evening, missing
the Overnight AIR transfer. We apologize for any inconvenience.

What are the other ship methods available?

Orders to Alaska and Hawaii are normally sent Air. If you live in Hawaii or Alaska and would like us to ship via
US Postal Service, please contact us in advance.

For shipments to
APO:  we will send them through the US Postal Service and charge you exactly what we are
charged for shipping by the post office.

Do you ship Internationally?

Yes. Shipments to Canada and other countries outside of the United States are sent United States Postal
Service Global Priority/Express
, averaging delivery within 5-10 business days. US Global Priority shipping
charges displayed on your order form at check-out are estimated. Correct shipping charges are determined later
based on your actual international shipping zone. Often they are less, and we recommend that you contact us to
get a more accurate international shipping rate.

Please note that we are Not able to ship some  liquids internationally, and we are Not responsible for customs taxes
and duties imposed by your country.

How are shipping rates calculated?

UPS shipping rates are provided automatically by UPS at check-out based on your shipping address.

More questions about shipping?  

Just call us at (650)560-8048,  or email us at
cs@lavenderfanatic.com and we will be happy to answer them.
We understand that shipping costs and explanations can be a turn off sometimes. Our goal is to provide our customers
with an enjoyable shopping experience without hidden facts or padded shipping charges. Shipping rates are
determined by your order's weight and shipping destination. We also pass on our daily UPS Ground shipping discount
directly to you. These special rates are given to you at check out. We do not charge "Handling" or "Processing" fees. We
think these kinds of charges are ridiculous.

With the cost of gas and driving these days, you will find our discounted Ground shipping rates to be fair. Isn't it
wonderful to order what you want from home, and have someone deliver your order to your front door?
UPSTM Ground In Transit Shipping time frames: (based on averages) (United States only)
**This is estimated shipping time
after the 1-2 business days we normally process orders in.
Shipping Information
Please note: We do not ship on Saturday, Sundays,
Mondays
, or major holidays.
If you choose Ground Shipping

Place your order on:       *UPS Picks it up on:     *First day in "transit" is:            

Monday                                    Tues. 6pm                                Weds.            * Add time in transit                    
Tuesday                                    Weds 6pm                               Thurs.           from Ground chart below.
Wednesday
                            Thurs. 6pm                             Friday          This depends on the State it
Thursday                                 Friday 6pm                             Monday        is shipping to *
Friday                                       Tuesday 6pm                          Tues.
Saturday                                 Tuesday 6 pm                         Tues.
Sunday                                     Tuesday 6pm                          Tues.
Place your order on:            *UPS Picks it up on:     

Monday
                                       Tues. 6pm                         
Tuesday                                       Weds 6pm                        
Wednesday                                 Thurs. 6pm                  
Thursday                                     Friday 6pm        
Friday                                            Tuesday 6pm    
Saturday                                      Tuesday 6 pm       
Sunday                                          Tuesday 6pm   
UPS 3DAY-SELECT   

Add 3 days transit               
from the day
on your left
that UPS picks it up on.
Not including Sat. or
Sun.,
or major holidays.

Your package is not
considered "in transit" until
the next day after it has
been picked up since UPS
picks up with us in the
evening.                          
UPS 2ND DAY AIR   

Add 2 days transit                 
from the day
on your left
that UPS picks it up on.
Not including Sat. or Sun.,
or major holidays.

Your package is not considered
"in transit" until the next day
after it has been picked up
since UPS picks up with us in
the evening.
How fast will your order ship?
If you choose UPS 3 Day-Select or 2nd Day Air
(*This does not mean it gets to you in 3 days or 2
days. Read all the information below and to your
right. We do not want you to be disappointed.)
Click map to
enlarge
or scroll down to
bottom of page.
**Please note that if you need your package
delivered on
Saturday for 2nd Day Air, You
must contact us at (650)560-8048 or email us at
Cs@lavenderfanatic.com right away.
There is an
extra$13 charge for this
by UPS, and they do
not deliver Air on Saturday
unless it is
requested, and the extra charge is paid.
We
must do this manually.